The House of Hector is a sole proprietor business run by Paula White. She sells handcrafted jewellery designed and made by Paula herself. Previously, Paula was using a cellphone credit facility that was turning out not to be cost effective due to high monthly costs.
She heard about ZipZap through her hairdresser who is also using the device, and after research decided to go with ZipZap. Her fundamental reason for wanting an mPOS solution was that it is mobile, easy to use and of course cost-effective.
While she never needed training and set up was easy, she had direct contact with one of the support team, Tumelo, who helped her through the process. To date, Paula has not had the need to use the machine yet but she is hopeful that the device will give her business more independence as she now has an extra option to offer her clients.